Vehicle Damage Assessor - Bristol, United Kingdom - Igloo Automotive
Description
The Role:
In this position, your duties will include, but are not limited to the following:
- Liaising with customers via phone and in person
- Updating customers on repair status
- Liaising with insurance companies
- Estimating damage of customer vehicles
- Estimating on or off site
- Valuating vehicle to repair costs
- Estimating by insurance guidelines
- Ordering the correct parts with the parts department (genuine or nongenuine)
- Attaining correct repair methods
- Updating the online insurance system
- Ensure maximum customer care throughout
- Imaging vehicles throughout different stages
- Creating job cards with repair methods attached
- Obtaining repair authority
- Updating communication log on management system
You will need to have practical experience of working on the shop floor in an automotive bodyshop within a similar role.
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