Vehicle Damage Assessor - Bristol, United Kingdom - Igloo Automotive

Tom O´Connor

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Tom O´Connor

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Description

The Role:

In this position, your duties will include, but are not limited to the following:

  • Liaising with customers via phone and in person
  • Updating customers on repair status
  • Liaising with insurance companies
  • Estimating damage of customer vehicles
  • Estimating on or off site
  • Valuating vehicle to repair costs
  • Estimating by insurance guidelines
  • Ordering the correct parts with the parts department (genuine or nongenuine)
  • Attaining correct repair methods
  • Updating the online insurance system
  • Ensure maximum customer care throughout
  • Imaging vehicles throughout different stages
  • Creating job cards with repair methods attached
  • Obtaining repair authority
  • Updating communication log on management system


You will need to have practical experience of working on the shop floor in an automotive bodyshop within a similar role.


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