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    • Customer Care Assistant - City of Edinburgh - Travelex

    Travelex
    Travelex City of Edinburgh

    1 month ago

    Default job background
    Part time
    Description

    Customer Service Representative

    This is a permanent role with a competitive salary. In addition to your hourly rate, you will also receive £150 per month as a travel allowance.

    About the Role:

    • Nurture and form relationships with customers to understand their travel and currency needs.
    • Establish yourself as a trusted advisor and provide support on Travelex products and services.
    • Process foreign exchange transactions accurately and efficiently.
    • Deliver on key performance goals and utilise your attention to detail to process online FX requests.

    What We're Looking For:

    • A great communicator who can build strong relationships with customers.
    • The ability to work in a fast-paced environment and adapt to changing situations.

    Benefits:

    • Free parking onsite.
    • 25 days of annual leave plus bank holidays.
    • An employee discount platform with Everyday Rewards by Bravo.
    • Access to an Employee Assistance Program.
    • LIFE & DENTAL INSURANCE, CRITICAL ILLNESS COVER.

    Working Patterns:

    We are looking for someone who can work a variety of shifts between 4am and 11pm, Monday to Sunday.

    Estimated salary: £45,000 - £50,000 per annum based on 37.5 hours per week + additional £1,800 per annum travel allowance.

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