Project Administrator - Warwick, United Kingdom - Right Now Recruitment

Right Now Recruitment
Right Now Recruitment
Verified Company
Warwick, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Multiple Project Administrator vacancies
Right Now Group is delighted to be exclusively partnering with an industry-leading manufacturer Hansgrohe to recruit a number of exciting Project Coordinator roles within their existing Projects Team


Hansgrohe recently announced an exciting, £5 million relocation to a brand new, all purpose-built 44,000 square foot state-of-the-art facility in Tournament Fields, Warwickshire as they look to grow their already established brand in the UK and Ireland.

About the Hansgrohe Group - Setting the Beat of Water. Since 1901.


With its brands AXOR and Hansgrohe, the Hansgrohe Group, based in Schiltach/Southern Germany, enjoys a reputation as a leader in innovation, design and quality within the bath and kitchen industry.

The Hansgrohe Group stands for long-lasting quality productsand for responsibility towards people and the environment.


Job Title:
Project Administrator


Job Type:
Full-Time Permanent


Hours: 37 per week Mon-Fri


Salary: 26k per annum + enhanced benefits


Location:
Warwick - office based


Project Coordinator Responsibilities:


  • Backoffice project management for the supply of luxury/high goods to national property developers and international hoteliers.
  • Supplying specification documents and pricing
  • Procurement, including order management, stock, delivery and returns; and aftersales fault resolution and credit control
  • Customer and Project data management using the relevant software/databases (SAP, CRM)
  • Maintain and update sales pipeline to help identify new business.
  • Regular customer communications to discuss ongoing and future projects and to develop business relationships.
  • This includes all points of buying circle: Developers, Architects, Designers, Builders, Investors, Installers and end consumers.
  • Account and order administration on SAP, resolving administrative or delivery enquiries.
  • Upselling and specifying products based on customer's needs (B2B and B2C).
  • Technical support; product troubleshooting, claims and engineer visits.
  • Customer complaint management; resolving queries and issues for retailers, end consumers and installers

Desirable:


  • Previous Project Administration/Coordination experience or experience in a Customer Service/Administration role involving multiple stakeholders
  • Experience in working with SAP or similar
  • Experience in building and maintaining relationships with customers
  • Previous experience in supporting Property developers, Architects, Designers, Builders, Investors, Installers
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Attention to detail:


  • Organised
  • Highly numerical
  • Good technical understanding with an interest in understanding a diverse product range
  • Negotiation skills, previous experience in pricing would also be beneficial

Please Note:

You must be available on Wednesday 7th or Thursday 8th December for a face-to-face interview, assessment and also to find out more about how Hansgrohe can support and develop your future career.

This will be held in and aroundTournament Fields.
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