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  • Digital Print Shop Customer Service Assistant - Saint Austell - St Austell Printing Company

    St Austell Printing Company
    St Austell Printing Company Saint Austell

    1 month ago

    Description

    Job Description

    We are a successful commercial and environmentally responsible printing company located in our sustainable factory.

    We offer a range of in-house services including digital and litho printing, artwork and design, finishing and bindery, specialist finishing, mailing and fulfilment.

    The Role

    We are looking for a proactive customer focused Customer Service Assistant to join our busy Digital Print Shop.

    This role is ideal for someone with experience or a keen interest in digital print or design, strong IT/admin skills and a passion for delivering excellent service.

    Key Responsibilities
    • Provide friendly and efficient customer service and advice via phone, email and in person.
    • Take payment and process orders using our MIS and till systems.
    • Operate digital print machines and large format printers.
    • Create and check artwork files for print readiness.
    • Handle digital print production from estimate to delivery.
    • Assist with finishing and bindery as needed.
    Requirements
    • Experience in digital print or design software such as Adobe InDesign (preferred).
    • Strong communication and organisation skills.
    • Confidence using IT systems and managing multiple tasks.
    • A team player with a positive, solution focused attitude.
    Why Work With Us
    • Work in a supportive, sustainable, family business.
    • Develop your skills across a variety of print services.
    • Be part of a friendly and passionate team.

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