Receptionist - Liverpool, United Kingdom - Radisson Red Liverpool- Rooms

Radisson Red Liverpool- Rooms

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Can you be our guests' superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As

Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Receptionist:

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships whilst promoting the company culture and values.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Receptionist:

Experience in front office beneficial but not essential
Handson approach with a cando work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions taking ownership for duties and tasks assigned
Personal integrity, with the ability to work in an environment that demands excellence
Experience of working with IT systems on various platforms
Strong communication skills

In the heart of Liverpool - a city best known as the birthplace of The Beatles and the home of Liverpool and Everton football clubs - the first Radisson RED in Northern England invites travellers to experience a hotel truly inspired by its city.

Blending history, legacy, and the eclectic design DNA of the Radisson RED brand, the hotel offers something entirely unique.

Set in a historic, Grade II-listed building next door to Liverpool Lime Street railway station, the hotel boasts an enviable heart-of-the-city location with direct access via the central train station.

Giving little away from the outside, guests walk into the bold and bright world of the Radisson RED, reimagined from the ground up with 201 characterful rooms and suites, an upscale restaurant, inviting hangout spaces, a vibrant fitness centre, and smart meetings and events facilities.

The last of the great British "railway hotels" to be restored back to its original purpose, the Radisson RED pays homage to its past while reaffirming its position as the city's central meeting place for music and culture.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.

At Radisson Hotel Group we believe that people are our number one asset.

As the one of the world's largest hotel companies, we are always looking for great people to join our team.

If this sounds like an ambition you share, then start with us.

INDHOTEL