Membership Officer - Borehamwood, United Kingdom - Hamilton Fraser

Hamilton Fraser

Verified Company

Borehamwood, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What we're looking for:

Being a Membership Officer involves having the ability to plan and organise your workload as you'll need to work to agreed time scales when responding to membership enquiries.

You'll need to have excellent attention to detail as you'll be dealing with membership amendments, cancellations and refund requests.

Some of the things you'll get up to:

Providing a list of members who have not renewed on a weekly basis to the Compliance Team
Responding to member, consumer and other interested/relevant party compliance related enquiries such as whether an agent is a member and when they joined the respective scheme
Developing and maintaining knowledge of what is happening in the property market generally and particularly with our members and prospective members
Attending trade shows and other events on behalf of all Schemes as and when required

We'd like you to have:

An excellent level of English and mathematical skills is essential
Relevant and appropriate knowledge of the Terms of Reference (following training)
Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Drive and selfdetermination with the ability to find and implement solutions to problems
Experience in the property sector especially the private rented sector, will be useful but not essential

Benefits:

23 days holiday + UK bank holidays
Flexi time
Life assurance
Private health care for you and dependents
Employee Assistance Programme, including GP Line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
As part of the HFIS Group, access to discounted personal insurance is available

At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time.

As an employee you will also benefit from a wide variety of high-quality in-house and external training.

We have a relaxed and friendly environment, and our dress code reflects this.

Working options:

Officebased with optional rotational remote working in line with divisional requirements / Office based / Remote Working
Working pattern:
Full time
Working hours:

Monday - Friday)- hours per week
Reports to: