Customer Care Advisor - Milton Keynes, United Kingdom - bp pulse
Description
Company Description
Here at bp pulse, we're energising the future of transportation by developing fast and convenient charging solutions for consumer and commercial electric vehicles.
Over the course of more than 10 years, we have designed and developed innovative electric vehicle charging solutions that enable EV drivers to charge at home, at work and on the go.
On our mission to make charging fast and hassle-free, our charging points have been used over 35 million times to enable around 200 million miles of zero tailpipe emission driving.
Job Description:
Duration: 6 month fixed term contract
Hours:
Part Time - Weekends
You Will:
- Be the first line of support for our customers and charge point hosts
- Identify customer needs and resolve their queries on first contact
- Champion our exciting products and keep up to date with any developments to our market leading network (full training provided)
- Act as an ambassador for our brand
Qualifications:
- Strong customer service background with a focus on providing exceptional service to our customers
- Strong verbal and written communication
- A positive attitude towards working collaboratively
- Flexibility and resilience
- Ability to learn quickly and embrace change in a positive manner
- Comfortable with working on multiple systems, such as
- Amazon Connect and Salesforce (Full training provided)
Duration:1x
6 month Fixed Term Contract & 1x** permanent position
Location:
Linford Wood, Milton Keynes
Hours: 20 hours per week.
Salary:
£25,750 pro rata'd
Shift Pattern:
Saturday and Sunday - 10hr shifts.
Early's and lates on rotation (Earlies: 7:30 / 8am - 6:30pm / 7pm
Lates:
10:30am - 9:30pm)
LI-Hybrid
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