Radiology Administration Team Leader - Oxford, United Kingdom - Nuffield Health

Nuffield Health

Verified Company

Oxford, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

HEAD OFFICE
Radiology Administration Team Leader

Radiology Administration Team Leader

Oxford Hospital | Full time | Permanent

Up to £26,000 per annum dependent on experience

37.5hrs per week

An exciting opportunity has arisen to join the Diagnostic Imaging Department as Administration Team Lead. This vacancy is a permanent, full time role.

We are looking for an enthusiastic and patient focused individual with good communication skills, with an ability to work effectively as part of a team as well as independently and able to work under pressure.

You will lead a team of administrators who will be the first point of contact for patients. You will liaise closely with the clinical teams to ensure patients receive timely and appropriate appointments.

We are a friendly department of 24 permanent staff, this comprises of admin, HCAs and Radiographers. The department is across two floors covering CT, MRI, Interventional Radiology, Fluoroscopy, X-ray, Mammography and Ultrasound.

Main duties of the job include:
To work flexible hours to accommodate the opening and closing of the DI department Monday to Thursday and on Fridays

To ensure all policies and procedures are adhered to by yourself and your team

To provide and efficient appointment choice to patients, consultants and other referrers with due regard to the urgency of the request

To have deep and detailed understanding of procedures and the preparation required

To register patients on arrival

To attend to any queries from patients and consultants

To book other services that may be necessary for a patients care, eg blood tests

To actively promote The Manor and Nuffield Health

To be fully competent with CRIS, PACS, IEP and PIMS

To demonstrate excellent verbal, written and interpersonal communication skills, with a strong emphasis on excellent customer service

To ensure high standards of cleanliness and presentation are maintained within the department at all times

To be able to implement change, multi-task and work under pressure

To take charge of rotas and annual leave for your team

To train new staff members and ensure all mandatory training is up to date

To undertake tasks as designated by the Radiology Manager

Person Specification - Essential

Computer skills

Customer service experience

Worked in a medical environment

Booking and administration experience

Person Specification - Desirable

Radiology experience

Flexible to work shifts that accommodate the opening hours of the department

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.

Oxford

Our modern hospital is based within a stone's throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise.

We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms.

We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women's and men's health clinics.

The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands.

Join Nuffield Health and create the future you want, today.

It starts with you.