Customer Service Representative - Southampton, United Kingdom - AACQUISITIONS LTD

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.


Duties:


  • Answer incoming customer inquiries in person
  • Provide accurate information about products, services, and promotions
  • Handle customer complaints in a professional and timely manner
  • Up sell additional products or services to customers when appropriate
  • Collaborate with other team members to ensure customer satisfaction

Skills:


  • Excellent verbal and written communication skills
  • Strong data entry skills with attention to detail
  • Ability to analyze customer needs and provide appropriate solutions

Salary:
From £23,939.64 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 03/04/2024

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