Receptionist Administrator - London, United Kingdom - Whittington Health NHS Trust

Whittington Health NHS Trust
Whittington Health NHS Trust
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Receptionist Administrator - Band 3


Contract:
Permanent 1 Full-time role 37.5 hours per week.


The post holder will play an important role in the provision of high-quality reception and administrative support to CYP services based at Tynemouth Road Health Centre.

The post holder will be passionate about patient care. They will welcome children and their families into the centre.

We expect the post holder to be confident in managing conflict and difficult interactions and to engage well with families.

To provide reception cover to the CYP reception areas at Tynemouth Road Health Centre.

  • Welcome families, visitors and fellow professionals into the centre and alert professionals when their patient has arrived for their appointment
  • Answer the centre telephone lines in a professional and welcoming manner and answer queries or direct the caller to the appropriate person and all patient enquiries are dealt with a friendly and helpful manner
  • Be aware of child protection guidelines and requirements when disclosing any information about patients
  • Develop knowledge of the services offered to children so queries can be responded to quickly and effectively
  • Show consideration to service users who may have difficulty in accessing the service due to issues including language barriers, learning difficulties, mental health problems, physical disabilities
Medical services have been delivered on the Whittington Hospital site for over 500 years.

On 1st April 2011, Whittington Health was launched as a new Integrated Care Organisation (ICO) comprising The Whittington Hospital NHS Trust, NHS Islington and NHS Haringey.

The Whittington and the community health services in Islington and Haringey are award winning organisations, delivering acute and community based health services to a population of 443,000 people.


The organisation is the biggest employer in the area, with over 4,500 staff; delivering healthcare not only on the acute hospital site which has 420 beds, but also from a variety of other community based health centres and through visits to patients homes across the boroughs to address the health needs of the local population.

Whittington Health also works with other health, social care and voluntary sector partners to support patients and service users from their initial appointment whether it be with a community health team or at the hospital, all the way through to treatment and tailored after care.

We are one of the three main teaching campuses for the Royal Free and University College Medical School.


Our ICARE (Innovation, Compassion, Accountability, Respect and Excellence) Values not only help us shape what we do, but also how we do it and why.

They are fundamental to the way we do business and care for our patients.


The post holder will play an important role in the provision of high-quality reception and administrative support to CYP services based at Tynemouth Road Health Centre.

The post holder will be passionate about patient care. They will welcome children and their families into the centre.

We expect the post holder to be confident in managing conflict and difficult interactions and to engage well with families.

More jobs from Whittington Health NHS Trust
See all jobs of Whittington Health NHS Trust