Night Concierge - Kettering, United Kingdom - Reactiv8
3 weeks ago
Description
Role:
Night Concierge / Security
Location:
Kettering and Rushden
Working Pattern:42 hours per week - 4 nights on / 4 nights off
This role involves working across our two sites in the Kettering and Rushden areas, on a rotating basis, ensuring the security of the building and safety of our tenants throughout the night.
Key Responsibilities:
- Ensure the safety and wellbeing of our service users whilst providing a front of house presence and ensuring the security of the accommodation.
- Monitor access to the sites.
- Ensure compliance with all fire, health & safety regulations.
- Undertake daily health and safety checks.
- Positively intervene to prevent antisocial behaviour.
- Call for emergency assistance in the event of a medical or antisocial behaviour issue.
- Respond appropriately to support needs, risk, accidents, incidents, complaints and emergencies that arise during the night. You will seek support or guidance from colleagues, oncall or other professionals as required.
- Undertake tasks throughout the night as required including building checks and domestic tasks such as cleaning and preparing empty rooms for occupation.
- Make a record of any meaningful contact with residents using company recording systems.
- Prepare a daily handover report for daytime staff to action anything from the night before.
- Report any maintenance issues using company systems.
- Clean empty rooms ready for reoccupation.
- Clean the office.
- General cleaning, as required.
- Ensue a safe and secure environment that promotes opportunities for our clients to develop independent living skills, including making meaningful use of time.
- Report any safeguarding concerns / incidents to the DSL on the day and complete internal incident reporting paperwork.
- Take responsibility for own learning by identifying continuous professional development opportunities as well as attending all mandatory company training.
- Attend at and participate in regular onetoone performance reviews with your line manager.
- Undertake any other duties commensurate with the role, as requested.
Success Attributes:
Our people prioritise the team over self and share in our values.
Our people work selflessly towards helping others achieve in their ambitions; recognising the greater good for society in making a positive impact in our clients' lives.
Essential Personal Attributes:
- Experience of working within a similar role with people who might present with a multitude and/or complexity of needs
- Ability to deescalate situations; conflict management and resolution
- Knowledge of policies and procedures, including Safeguarding and Health & Safety
- Good literacy skills and experience in report writing and record keeping
- Computer literate with good IT skills in Microsoft packages.
- Good communication and interpersonal skills
- Driving Licence, access to a vehicle and relevant business insurance to drive for work purposes
- Preparedness to supply an Enhanced DBS certificate and disclosure, as necessary
Desirable Personal Attributes:
- SIA Licence
Salary:
£26,028.00 per year
Schedule:
- 12 hour shift
- Night shift
Work Location:
In person
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