Service Advisor - Peterborough, United Kingdom - BA Recruitment

BA Recruitment

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SERVICE ADVISOR - PETERBOROUGH

Wage:
Competitive

Location:
Peterborough

Contract:
Permanent,Full-time

Job Ref:
DB2023281

This key position has a major part to play in achieving dealership success by providing a professional service to our Service customers.

THE ROLE

Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
Advising on technical queries or issues
Booking vehicles into the department for work to be carried out
Informing customers of the progress of their vehicle
Cross selling customer repairs and parts
Finalising the invoice on completion of required work
Performance measures will include Customer Satisfaction Scores and feedback to the department

THE PERSON

The ability to work independently in a busy, pressurised environment is essential
Someone who will enjoy the challenge of influencing the success of the Services department
Customer focus, relationship maintenance and communication skills are of paramount importance in this role
Technical skills and experience are essential
The successful applicant will be selfmotivated, with a proactive approach to customer service
A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible
You must be well presented and have excellent interpersonal and organisational skills
You must be IT literate

If you would like to know more about this exciting opportunity, please get in touch and send your current and accurate CV to find out more Our standard procedure is to speak to you before we send your CV out to any of our clients so please make sure that your correct contact details are on your CV.

Salary:
£26,500.00-£36,000.00 per year

Schedule: