Environmental Enforcement Team Leader - Gloucester, United Kingdom - 3GS (UK) Limited

3GS (UK) Limited

Verified Company

Gloucester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Environmental Enforcement Team Leader

COMPANY: 3GS (UK) Limited

RESPONSIBLE TO:
Line Manager

PLACE OF WORK:92 Westgate Street, Gloucester, GL1 2PE

START DATE:3rd June 2024

SCOPE AND GENERAL PURPOSE OF JOB

Environmental Enforcement Officer's (EEO) protect the environment from crime, witnesses of crime and providing enforcement action on behalf of local authorities.

Benefits

A minimum of 5.6 weeks annual leave
QNUK endorsed industry training
Company pension scheme
Overtime available
Promotional opportunities available
Uniform provided
Company vehicle provided on site
Paid volunteer days
Employee of the month and company events
Long service awards
Rewards and recognition

Times of work
8 hour shifts, 5 days over 7 shift pattern

Salary
£27,040, hourly rate of £13

Terms of the role

RESPONSIBILITIES

Main purpose of the role

As an enforcement team leader, you will be expected to lead from the front, leading a team of environmental enforcement officers and patrolling the borough in an intelligence led manner, engaging with members of the community and enforcing legislation by the way of issuing an 'on the spot' fixed penalty notice for littering, dog fouling and other related contraventions as required.

Responsibilities as an Environmental Enforcement Officer:

Brand ambassadors for the local authority and 3GS (UK) Limited
Patrolling the area of principal littering authority in accordance with an agreed deployment strategy
Investigating complaints made by elected members and members of the public
Engaging and educating members of the public regarding environmental crime
Interacting directly with offenders and issuing fixed penalty notices for authorised offences in accordance with legislation, ensuring that the evidential and public interest tests have been met
Compiling a full notebook entry and witness statement for every issued fixed penalty notice
Obtaining and validating the personal particulars of an offender by contacting the operational support team
Attending court and giving evidence if required

Responsibilities as a Team Leader:

Manage the daytoday contract and liaise with the clients on site
Motivate a team and promote a happy working environment, leading by example, performance management and promoting a good practice method of development
Previous experience in a customer service role and handling difficult situations in a professional manner
The ability to communicate with offenders, often in demanding circumstances in a calm and assertive manner
The ability to deal with members of the public from all cultures and backgrounds in a diplomatic and professional manner
The ability to be resilient, as some interactions with offenders can become confrontational
The ability to defuse hostile situations in a professional manner
Must enjoy working outdoors and in all weather conditions
The ability to work under pressure, independently or as part of a team and on own initiative to carry out the enforcement role
Excellent communication skills are required both verbally and written
Will be physically fit as you may be required to carry our foot patrol for prolonged periods
Previous management experience and the willingness to progress within the company