Care Package Co-ordinator - Birmingham, United Kingdom - Hewitt Homes Group
2 weeks ago
Description
Key Responsibilities:
- Working alongside our Manager and Director
- To represent the company in a professional manner on the telephone, face to face or in written communication.
- To assist and formulate new packages of care.
- To coordinate with the team the introduction of new service users to the service.
- Providing written reports following company policies
- Liaising with GP practices, district nurses, social workers, and other professionals to ensure a high standard of care
- To manage all out of hours emergency calls from our clients and staff when on call.
- To maintain accurate and timely records.
- A minimum of 12 months experience in staff management / team leading, preferably within the health and social care sector.
- Excellent verbal and written communication skills.
- Great organisational skills with ability to prioritise workload.
- Ability to change and adapt, respond to changing circumstances.
- Ability to solve problems under pressure.
- Ability to display empathy and understanding.
- Full, clean driving license and access to a vehicle with business insurance.
Job Types:
Full-time, Permanent
Pay:
£24,672.00-£26,725.00 per year
Benefits:
- Casual dress
- Free parking
- Onsite parking
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location:
Hybrid remote in Birmingham
Reference ID:
cchh
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