Care Package Co-ordinator - Birmingham, United Kingdom - Hewitt Homes Group

Hewitt Homes Group
Hewitt Homes Group
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Key Responsibilities:


  • Working alongside our Manager and Director
  • To represent the company in a professional manner on the telephone, face to face or in written communication.
  • To assist and formulate new packages of care.
  • To coordinate with the team the introduction of new service users to the service.
  • Providing written reports following company policies
  • Liaising with GP practices, district nurses, social workers, and other professionals to ensure a high standard of care
  • To manage all out of hours emergency calls from our clients and staff when on call.
  • To maintain accurate and timely records.
  • A minimum of 12 months experience in staff management / team leading, preferably within the health and social care sector.
  • Excellent verbal and written communication skills.
  • Great organisational skills with ability to prioritise workload.
  • Ability to change and adapt, respond to changing circumstances.
  • Ability to solve problems under pressure.
  • Ability to display empathy and understanding.
  • Full, clean driving license and access to a vehicle with business insurance.

Job Types:
Full-time, Permanent


Pay:
£24,672.00-£26,725.00 per year


Benefits:


  • Casual dress
  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Work Location:
Hybrid remote in Birmingham


Reference ID:
cchh

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