Customer Success Lead, for Education - London, United Kingdom - Google

Google

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
Experience in Sales or Account Management.
Experience with sales performance and customer relationship management.

Preferred qualifications:

Experience working in a channelled sales environment.
Knowledge and practical experience of ChromeOS and Google Workspace for Education.
Understanding of data analysis to identify and solve challenges.

About the job:

The Google for Education team helps education institutions transform learning.

As a member of the team, you'll pitch and sell tools like ChromeOS and Google Workspace for Education to schools, colleges and universities across the UK/I, helping them to make learning more equitable, collaborative, and personalized.

In this role, you will provide a strategic approach to sales and account management, work with new and existing customers, create and execute programmes to drive new business, inform, and influence strategy.

Responsibilities:

Identify and accelerate pipeline while providing an excellent customer experience.
Perform account management on existing education customers across UK/I.
Lead projects that involve collaboration with crossfunctional teams such as marketing, customer success, and product.
Develop, present, and gain buyin for new opportunities to develop the business.

Google is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.