Customer Support Admin - Belfast, United Kingdom - VANRATH

VANRATH

Verified Company

Belfast, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

VANRATH are thrilled to be working with a Global Leader in survival and safety solutions with the recruitment of a
Customer Support Admin to join the sales support team
.

A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry.

This is a Hybrid working position with 2 days at home, and 3 days in office (Pick and choose which day you want to work at home).

Permanent position.

Shifts are Monday - Thursday (8.30am - 5.00pm) Friday (8.30am - 2.00pm). The office is based in
Dunmurry.

Salary
£23,000 - £24,000 + Fantastic Benefits package, and development opportunities

Responsibilities:

Receive and process customer quotes, orders, inquiries and complaints
Using knowledge of products and services, availability, sales territories and individual customers to provide a key communications link for the customer
Records and processes quotes and orders
Maintain an ongoing relationship with allocated customers and sales colleagues
Makes calls (by telephone or other channel) to allocated customers
Responds to and resolves complex or advanced issue escalations promptly and appropriately

-
Experience in a similar role in either Manufacturing / Logistics / FMCG industry is essential:

Great communication skills
Customer Focused
High attention levels to detail

- ''I found Vanrath very professional from the off, they took the time to understand my background and experience only putting me forward for Jobs, that were suitable both with respect to my experience and abilities as well as my intended career direction.''_
- ''VANRATH were extremely supportive throughout the recruitment process and answered any queries I had, whilst keeping me informed of progress the entire time. This provided me with more confidence going into the interviews and helped me to secure my new role. Highly recommend''_
- ''Had a brilliant experience with Vanrath, after having used many other recruiters in the past VANRATH really listened to what type of role I wanted and made the whole process very smooth and easy''_
- ''Excellent recruitment service. VANRATH helped me secure a new role within days of first contact and the team couldn't be more helpful and responsive since I began my new position. Would highly recommend that anyone looking for employment registers with VANRATH as they are head and shoulders above other agencies that I have dealt with._
- ''I very much enjoyed my experience with VANRATH. They were great to work with, very friendly and efficient and streamlined everything for me so I had the least amount of stress as I went in for interviews. Looking forward to starting in my new role''_
- ''Had a great experience with Vanrath. Being new to Northern Ireland, they made me feel very welcome. The team provided lots of tips and support for job opportunities. Would thoroughly recommend the Vanrath team''_

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£24,000.00 per year

Benefits: