Medical Secretary - Ashford, United Kingdom - East Kent Hospitals University NHS Foundation Trust

East Kent Hospitals University NHS Foundation Trust
East Kent Hospitals University NHS Foundation Trust
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Ashford, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Due to an internal promotion we are now looking to engage a medical secretary with sound secretarial and excellent interpersonal skills to take on this varied post.

The successful applicant will become an integral part of an efficient and enthusiastic team providing an excellent secretarial and support service to the respiratory team at WHH.


If you enjoy variety in a fast-paced environment, wish to be part of a team striving to make a difference and have the ability to work under pressure at times then we want to hear from you.

This full-time role will keep you both challenged and busy as you work closely with colleagues to support the clinical team of Consultants, junior doctors and specialist nurses


Experience in the use of hospital-based IT systems well as an understanding of patient pathways would be a distinct advantage but is not essential.

Team based working in the General and specialist care Division.

Act as first point of contact on behalf of the Trust and deal effectively and courteously with all enquiries from GPs patients, and other departments within the Service and within the overall Trust.


Assess all enquiries, deal with effectively, and proactively manage these enquiries to ensure a safe and smooth pathway for all our patients not only from the team but from the overall complete service.

Prioritise workload, working on own initiative to ensure patients are seen in a timely fashion and in line with Trust policies in respect of the Access Targets.


Support the operational team in service developments to facilitate a reduction in the overall patient's journey and assist in the delivery of the 18 week admitted target but ultimately improve patient care.

Organise special investigations and procedures for patients as authorised both within the Trust and outside the Trust when these facilities do not exist within the Trust initiating IPPT forms as appropriate.


We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'.

Everything we do is guided by our values:
'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day.

We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
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