Front Desk Agent - London, United Kingdom - 4C Group

4C Group

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:4C 1018

Branch:
The Westin London City

Location:
The Westin London City, London (Central)

Salary/Benefits:
Market Related Salary + Service Charge

Contract type:
Permanent

Hours:
Full Time

Hours per week:40

Posted date:31/10/2023

Closing date:02/12/2023

A DAY IN THE LIFE OF A FRONT DESK AGENT AT THE WESTIN LONDON CITY HOTEL

What you'll be doing..._

Reporting to the Assistant Front of House Manager, you can expect your working day to include the following.

Process all guest checkins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit.
Process all checkouts including resolving any late and disputed charges.
Coordinate with the Housekeeping department to track readiness of rooms for checkin.
Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Complete designated cashier and closing reports in the computer system.
Balance and drop receipts according to Accounting specifications.

WHAT WE NEED FROM YOU

We hire mostly on personality potential but here are a few of our requirements..._

To succeed in the role of Front Desk Agent, you will need the following qualities and skills.

Has a pleasant and welcoming manner.
Is flexible and adaptable to different working conditions and hours.
Is forward thinking and promotes new ideas.
Has immaculate appearance.
Has a positive attitude.
Will have commitment to our Westin Brand values and beliefs

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture..._
Discounted hotel room rates for you and your friends family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
Life Assurance