People Services Administrator - London, United Kingdom - CBRE

CBRE

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Posted- 10-Aug-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland- CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 105,000 employees and operate in over 100 countries.
-
People Services Administrator

We are looking for a People Services Administrator to join our worldclass London People Services Team, a team of skilled People professionals, responsible for providing service delivery for our UK & Ireland business which supports an employee population of over 13,000.

-
Responsibilities

Evaluating People Admin cases as received and using judgement to ensure the case is managed in the best way possible, focusing on the customer experience
Providing accurate and timely information to employees and managers regarding People policies, People systems, and People programs
Be familiar with service level agreements (SLAs) and ensure requests are responded to within the agreed
Process all requests for employee screening through third party provider
Process invoices in a timely manner and coding accurately
Participate in various Payroll / People Projects as required

Person Specification

Excellent customer service skills and telephone manner
High level of accuracy and attention to detail is essential
Exceptional written and verbal communication skills
Good organisation, prioritisation and multitasking skills
Experience working in a Shared Services environment, using a case management tool is highly desirable
Experience working with a Core People System, Peoplesoft is desirable

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.