Housing Options Officer - Yeovil, United Kingdom - iWork Recruitment Limited

iWork Recruitment Limited

Verified Company

Yeovil, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract to start on until with a possible extension.

Role purpose
Provide advice, information and assistance to applicants who are homeless or at risk of homelessness.

Help applicants to explore their housing options and find suitable accommodation that meets their needs.

To work with a range of partners and agencies to prevent and reduce homelessness in the community.

The role may include working and supporting specialist areas such as - Refugees, P2i (young people), Domestic Violence etc.

Responsibilities
Offer advice and information on topics such as homelessness prevention, housing options, tenure rights and security of tenure.

Make advice accessible to all applicants and help them avoid or resolve homelessness and secure long-term housing solutions.

Make enquiries and collect all relevant information from the applicant including financial statements or health information and carry out other verification checks as necessary, including authorised communication with statutory and voluntary agencies to support decision making.

Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness and the housing needs of the applicant and any support needs to be able to secure and retain accommodation.

Following the assessment, create a personalised housing plan with the applicant to help them retain or find accommodation.

Make appropriate referrals to partner agencies and organisations to help with issues such as access to private rented accommodation, benefits, relationship breakdown, debt, budgeting, warrant, substance misuse, domestic abuse, rough sleeping, mental health, health, support, complex needs and learning difficulties.

Use the case management system to record and update information in a timely and consistent manner.

Ensure that all records are stored securely and comply with data protection and confidentiality policies.

Assist applicants to access the private rented sector to prevent or relieve homelessness.

Assess applicant's financial situation and where appropriate, assist them with financial help to secure a tenancy via the Client's bond guarantee or rent deposit scheme.

RQ

Salary:
£15.70 per hour

Work Location:
In person

Reference ID:

RQ