Customer Service - Mansfield, United Kingdom - The Best Connection Employment Group

The Best Connection Employment Group

Verified Company

Mansfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Title:
Customer Service / Call Handler

Do you have previous customer service experience, and feel confident handling phone calls?
If you have CLAIMS HANDLING EXPERIENCE, please also get intouch

To be considered for this role you will love a challenge, problem solving, working hard and smartly to deliver the best possible outcome.

It is part of you to provide the best service and excel with building rapport with your customers

MAIN REQUIREMENT - CALL HANDLING BACKGROUND / OUTSTANDING CUSTOMER SERVICE EXPERIENCE
Following a successful probation period, work ethic, proven skills/knowledge, attendance, etc. there are opportunities of a permanent role with the company, increasing to 21k per year

Duties of the role include:

Inbound & outbound calls will be the main role of the job
Escalating problems to other members of the team
Data entry / use of computer software
Liaising with internal departments
General administration duties
Relevant training provided

Working hours:

Monday-Friday) 30-minute unpaid break

Pay rates:

£10.38 per hour / time and half after 37.5 HOURS

A full CV will be required, followed by an interview directly with the company Immediate starts, however, if you have a notice period in your current role, we can also work with this...

Benefits & Requirements: