Trainer - London, United Kingdom - Zayo Group
Description
Company DescriptionZayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The Sales Trainer will coordinate and support our training program for our new Sales, Solution Engineers, and Business Development new hires.
You'll be responsible for ensuring new sales employees receive proper training to meet their responsibilities successfully, track progress, and identify any issues with training methods and make suggestions for improvements as needed.
Responsibilities:
- Act as host to new hires for their threeweek new hire onboarding and training in London.
- Coordinate and manage all preonboarding / onboarding communication
- Develop and deliver training on systems and internal sales concepts
- Create, manage, and distribute threeweek training schedule and calendars
- Ensure preonboarding logistics complete (newhire package orders, Peer Mentor assignment, training space logistics)
- Partner with and coordinate presenters from crossfunctional teams (Tranzact, SE's, Product & Legal) to train new sales employees
- Collect and report on feedback from trainees and managers about training content, engagement, instructor feedback and progress throughout the first 3 months
- Assist with training tools and content
- Provide internal training updates to the organisation through Salesforce Chatter
- Manage training website
- Develop, enhance, and deliver training quizzes
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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