Receptionist - Bristol, United Kingdom - Lyons Bowe

Description

Established in 2014 we are one of the fastest growing high street law firms in the South West with offices in Bridgwater, Bristol, Frome, Keynsham and Shepton Mallet.

We have now opened virtual offices in key locations in Wales and the South & South West of England, including Cardiff, Bournemouth, Cheltenham, Bath & Exeter.

Our expansion is a reflection of our strong performance, our continuing focus on strategic planning and our commitment to providing an excellent service to all clients and more importantly investing in our people.

We can only do what we do, to the standard we strive for, by attracting, developing and retaining talented staff - people who are knowledgeable, capable and who share our values.

We want our staff to feel engaged and valued.

Following the progression and development of our teams in Bristol we have an opportunity for an experienced receptionist to join our team.

If you are bright, driven and committed to take ownership of your career with a real can-do attitude and team spirit then a career at Lyons Bowe is the perfect choice for you.

Job Purpose

The Receptionist at Lyons Bowe is the face of the company and, as such, will be expected to deal with clients, solicitors, estate agents and other contacts whilst providing administrative support to the office.

Responsibilities and Duties

• Administration_
• Navigation and use of case management system and integrated systems
• Dealing with postal duties (including franking, arranging special and recorded delivery items at the Post Office and collection of DX from local collection point)
• Opening and closing/archiving files
• Filing, photocopying, and scanning documents
• Ensuring that all office stationery is ordered in a timely manner and replenished when needed
• Customer Service_
• Meeting and greeting clients and other visitors to the office
• Answering busy switchboard and transferring calls to appropriate staff or passing messages on a timely basis
• Building relationships with estate agents and other external clients to build the Lyons Bowe name in the location
• General Responsibilities_
• Ensure that the office is always kept clean and tidy, taking pride in the appearance and organisation of our offices
• Liaising with the local management team to ensure that meeting rooms are kept clean and tidy and ready to be used as required
• To act with integrity and honesty, and in line with the Solicitor Regulations Authority (SRA) code of conduct.
• Promote a safe working environment in line with policies on Health and Safety, highlighting any significant deficiencies to the line manager.
• Undertake any other duties as may be reasonably required.

Development/Progression Plan

Once you have worked in Reception, for a period of no less than 6 months, you may be given the opportunity to move to the New Instructions team.

Here you will gain further insight into the conveyancing side of the business and be able to gain valuable evidence for your apprenticeship.

Any opportunities or requests will be discussed with the postholder, Line Manager and Head of Recruitment, Learning & Development as required.

Whatever you decide to do, Lyons Bowe will support and guide you along the way.

How To Apply