Markets Developer Concierge - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Information Security Concierge Professional will drive and support developers in remediating non compliant software to help Markets Technology to attain compliance within Risk Appetite.

Our Vision

Our vision is to create a positive experience for developers, and to remove all of the roadblocks causing frustration and impeding the delivery of high quality, secure code.

Our purpose is to become trusted service providers, ISAs and development tools specialists, as well personal champions for developers to positively impact their development experience, enhancing their creativity and job satisfaction.

Our Mission

Our mission is to help developers navigate, simplify and stabilise Citi tools and processes so they can put their time, energy, and passion into achieving their goals, developing quality products, making development at Citi a rewarding and satisfying experience.

We want to make developing software in Markets easy, pleasant and safe.

Information Security
Information Security is of vital importance to the Bank and it's clients.

While part of the concierge team, a key objective of this role is to facilitate the implementation of Citi's information security policies.

- Understand IS requirements and present them to development teams, in an actionable format

Assist development teams with their development effort to comply with IS policy
Work with IS teams to improve detection and prioritisation processes
Manage and lead work group meetings, including preparing the meeting agenda and minutes
Report project metrics and status in presentations for senior management
Enable the Markets Development teams to remain within Risk Appetite

How We Will Work:

We treat developers as clients.
Take away difficult, nondevelopercentric activities from our teams, and handle those activities for them in a structured, consistent fashion, with clear timelines and regular updates
Build a knowledge base of these tasks, so that we can respond promptly and efficiently
Support all communication styles that work for developers chat, mail, calls.
Enable developers to raise issues with minimum effort to track progress, our own productivity and we will use the statistics that we generate, to drive automation of the key developer pain points

Qualifications:

Experience in an Application Support role.
Experience with Java and willingness/ability to learn.
Advanced execution capabilities and ability to adjust quickly to changes and reprioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that nonIT staff can understand.
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools.
Good allround technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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