Customer Care Advisor - Milton Keynes, United Kingdom - bp pulse

bp pulse

Verified Company

Milton Keynes, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

Here at bp pulse, we're energising the future of transportation by developing fast and convenient charging solutions for consumer and commercial electric vehicles.

Over the course of more than 10 years, we have designed and developed innovative electric vehicle charging solutions that enable EV drivers to charge at home, at work and on the go.

On our mission to make charging fast and hassle-free, our charging points have been used over 35 million times to enable around 200 million miles of zero tailpipe emission driving.

Job Description:

Duration: 6 month fixed term contract

Hours:
Part Time - Weekends

You Will:

Be the first line of support for our customers and charge point hosts
Identify customer needs and resolve their queries on first contact
Champion our exciting products and keep up to date with any developments to our market leading network (full training provided)
Act as an ambassador for our brand

Qualifications:

Strong customer service background with a focus on providing exceptional service to our customers
Strong verbal and written communication
A positive attitude towards working collaboratively
Flexibility and resilience
Ability to learn quickly and embrace change in a positive manner
Comfortable with working on multiple systems, such as
Amazon Connect and Salesforce (Full training provided)

Additional Information

Duration: 6 month Fixed Term Contract

Location:
Linford Wood, Milton Keynes

Hours: 20 hours per week.

Salary:
£25,750 pro rata'd

Shifts Available:

Weekends:
Saturday and Sunday - 10hr shifts.

Early's and lates on rotation (Earlies: 7:30 / 8am - 6:30pm / 7pm

Lates:
10:30am - 9:30pm)