Graduate/trainee Risk Consultant - East Grinstead, United Kingdom - active staffing solutions

active staffing solutions
active staffing solutions
Verified Company
East Grinstead, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

  • To £25K plus Bens
  • Fantastic Career Growth
  • Must have strong Adminisration skills
Job Purpose

To act as liaison between Clients, and survey teams to build good working relations and resolve any queries in a timely manner.


Responsibilities:


  • To assist the Property and Insurance Customer Services Team
  • To maintain and manage data in the Company INDIGO and Optimize systems.
  • To ensure all data entry activities are completed accurately and in a timely manner.
  • To liaise with surveyors, customers and sales team to ensure timely booking of surveys
  • To resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
  • To ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
  • To assist Line Manager with internal team projects
  • Undertake any other responsibilities that may become necessary for the proper performance of the role
  • To ensure correct procedures are followed in relation to the issuing of Fire Risk Assessments to meet the needs of the company's BAFE certification.
Personal Attributes
Knowledge/Skills/Qualifications

  • Strong communication skills (written and verbal) with both internal and external customers
  • Understanding of The Commerical Insurance Market with experience as a Claims Handler /account handler would be preferred
  • Good administrative and time management skills
  • Can manage own workload and act independently if required
  • Strong attention to details and high level of accuracy
  • Maintain an in depth understanding of the following:
  • The Property and Insurance Risk Business
  • The reports management tool INDIGO
  • The client management system INDIGO and Optimize
Key Competencies
Business

  • Understanding the Customer
  • Management of Information
  • Communicating and influencing skills
  • Planning and organisation
Technical

  • Risk Products, Services and guidance
  • Optimize and INDIGO operational knowledge
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