Patient Administrator - Plymouth, United Kingdom - Practice Plus Group
Description
About The Role:
Patient Administrator
Giving people better access to the care they deserve
As a Patent Administrator you will work as a member of the administration team to provide a comprehensive administration/booking role to the Unit, ensuring that all communications with patients is in a professional and courteous manner, which endorses the patient centred approach of the team and to assist in the operational function of the Unit.***You will liaise with regional Referral Management Centre regarding referral enquiries and slot availability matters and answer telephone calls from patients, GP surgeries and other hospital staff on all aspects relating to booking appointments, patient admissions and patient referral letters.
About You:
Who we're looking for
Someone with recent and relevant experience, who has excellent communication and interpersonal skills as well as the ability to work under pressure.
- Experience in an Administration environment
- The ability to work on your own and as part of a team
- The ability to practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient information.
- A professional and friendly front whilst being responsive and empathetic towards patients
What you can expect in return
- An extensive range of wellbeing and lifestyle benefits
- Flexible shifts that enable you to work around other commitments
- Outstanding longterm career opportunities
About Us:
About Practice Plus Group
Join us to work in partnership with the NHS, delivering scheduled treatments to private and NHS patients.
It's a chance to be part of an agile and innovative healthcare company that's determined to help our partners introduce new ideas and new ways of working, and it's an opportunity to pursue a rewarding career as a key member of a caring team.
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