Summer Call Centre Administrator - Moulton, United Kingdom - Moulton College

Moulton College

Verified Company

Moulton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to appoint four new Administrators in our Student Services team to support the admissions process over the summer, ensuring students having everything they need to have a successful start at Moulton in September.

**Your duties

The post holder will

Lead course groups through the online enrolment process against timed slots. Identifying noncompleters, chasing for completion, recording interactions/ progress and following escalations procedures.
Assist with the interviewing/ enrolment of students.
Be a point of contact for all on boarding and enrolment questions
Support in sourcing transport and accommodation for new admissions

A detailed Job Description and Person Specification are located at the bottom of this page.

This is a 37.5 hour a week position, ongoing for 12 weeks leading up to September. Working hours may vary to suit the individual and College needs but early evening and weekend will be expected.
**Person specification- Experience of recording information accurately and have excellent IT skills.

Minimum of grade C in GCSE Maths and English
Ability to provide a high level of customer services with good time management.
Willingness to work flexibly i.e. evening and week
Understanding of confidentiality and data protection
Satisfactory enhanced DBS Disclosure

For the full requirements of the role, please see the Job Description and Person Specification.
**Benefits

There are too many benefits to working at Moulton College to include them all.

Aside from the location (Moulton is located in the heart of the Northamptonshire countryside covering over 450 hectares, with a further 170 hectares rented as grazing for our livestock), Moulton College boasts a dedicated, skilled and experienced staff team and an aspirational student body.

As a valued employee at Moulton College you will have access to:

33 days annual leave, including 8 bank holidays (pro rata for parttime)
A maximum of 5 College closure days (pro rata for parttime)
High Street Discounts scheme with access to discounts at a host of retailers
Eligibility to join the Local Government Pension Scheme (a defined benefit pension scheme with an employer contribution of 23.8 %)
Commitment to Continuing Professional Development of Moulton College employees
Access to 24/7 Support Line for employees and close family household members
A focused and committed Wellbeing group at the forefront of positive initiative
On site gym
Discounted nursery fees
Free onsite parking
Eye care vouchers
Online Payslips

We help new employees settle in through central College induction events and local induction activities. We also provide a range of essential information through our online learning packages. These cover various topics including Equality, Safeguarding, Health & Safety at Work, to name but a few.
**How to apply

All successful applicants will be required to undergo a range of checks in line with Keeping Children Safe In Education, including an enhanced background check conducted by the Disclosure & Barring Service prior to employment commencing.

CV's will not be considered.