Head of Department - London, United Kingdom - Savills

Savills

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Overview
We have a fantastic opportunity for the right person to join us as our Lettings Head of Department (HOD) for Bishops Park Lettings

Working alongside residential sales, our Head of department's are responsible for driving forward the lettings business in the local area as well as coaching their team to not only meet but exceed their targets.

You must set the working practice standards for the lettings team and ensure you are all up to date with all lettings related legislation and at all times follow our procedures.

The role includes the promotion and marketing of the department to not only maintain but also increase the annual turnover and profit margin and the maximising of cross division referral opportunities.

Team Overview
Savills Bishops Park is a growing office part of the prime central London division.

It is an exciting opportunity to expand and bring in new business working in a fast pace, busy environment alongside a Lettings Negotiator and a Lettings Coordinator as well as working very closely with the sales team too.

You would also be working closely with the wider lettings team based in Church Road.

Key Responsibilities of the Role

To drive the expansion of the department, maintaining our market leader standing
To build and expand Savills Lettings business and to be aware of future opportunities that will enable the office to continue to expand
Carry out property valuations and listing of properties
To maintain and develop the branches lettings business plan
To represent the office at HODs meetings
To promote and maintain internal relations with all other lettings offices as well as the relevant residential teams.
To actively seek and encourage cross referrals
To maximise marketing and PR opportunities
Efficient and timely communication with landlords, tenants and colleagues
To effectively lead your team creating a proactive and upbeat environment
To carryout monthly business review meetings and monitor progress against targets
To identify coaching needs for your team and then arrange/carryout the required training as well as monitoring and keeping up to date their individual development plans and to attend/nominate yourself for appropriate training.
To keep abreast of National issues and their impact on your office / our business
Comply with the ARLA Propertymark ways of working, strict Property Ombudsman & RICS 'Code of Practice', as well as keeping up to date with all existing and new lettings & estate agency legislation.
To produce and regularly update relevant reports recording the performance of the department.
Monitor sickness absences
To ensure your team are aware of the offices Health and Safety issues and monitor the workspaces and environments
To be aware of all fire procedures for the office and to ensure that staff are kept up to date with current office procedures for emergency evacuations.

People Leadership:

To set clear objectives in line with company/Divisional/team strategy and to measure performance against these
To conduct regular 121's, hold team meetings and complete thorough probationary, interim and annual appraisals as per company guidelines
To support team members in career development via training (to ensure high skill levels both technically & behaviourally), coaching, mentoring and the promotion and succession/talent processes
To adhere to all company processes with regards to people management and to role model professional behaviours at all times
To ensure recruitment is completed professionally and in line with team/divisional/company goals, thinking strategically re future needs and in line with our diversity goals

**People management and leadership experience, able to evidence: - **- Proven ability to develop skills and enable personal and professional growth of individuals

Able to delegate effectively for maximum results
A motivator, able to create successful team working and individual performance and engagement
Experience of successful conflict and performance management

Skills and Knowledge

The ability to work efficiently under pressure with a flexible approach
Meticulous attention to detail
Possesses vision and is able to develop complex strategies and solutions
Excellent relationship builder to generate business
Focussed: commits to challenging goals and delivers consistently against these
Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills
Continuous improvement: delivers efficiency in addition to effectiveness
Selfstarter, who relishes challenges and strives for the best
Strong team player: builds relationships and consults with others, quickly establishes trust and credibility
Robust and prepared to lead from the front
Diplomatic and challenging with the ability to influence others
Confident with a positive outlook
Strong decision maker who gives assurance