Senior Sales Advisor - St Albans, United Kingdom - Orlight LTD

Orlight LTD

Verified Company

St Albans, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Utilise consultative approach to close quotes/orders recommending appropriate products and services to customers through customer needs analysis

Generate quotations and orders through inhouse database, ensuring to capture information accurately and provide input as per company quality standards.
Close sales utilising persuasion techniques when necessary and identifies upselling and cross selling opportunities
Process orders in a timely manner and create a new sales opportunity
Demonstrate effective communication skills, understanding the customer requirement and identifying sales opportunities
Follow up and chase open quotes on the system in a timely manner
Build and maintain indepth product knowledge in order to supply customers with the best, most accurate information possible
Behave in a respectful and professional manner to reinforce and elevate the business reputation and brand
Strong relationships with other departments, liaise with stakeholders, customers internal and external own the conclusion
Achieving and exceeding monthly new business targets
Proactively upselling any additional components and products
Support our clients in transitioning to our online client portal and effectively conducting their business online. Your role will involve facilitating the onboarding process and providing assistance to clients in navigating the portal's features and functionalities.

Qualification and Experience Requirements

Proven experience as sales advisor or telesales role
Able to balance a customeroriented and a resultsdriven approach
Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers in a professional manner
Ability to establish credibility, act decisively, but able to recognise and support preferences and priorities of the customer
Proactive, high energy team player, ability to work closely with colleagues at all levels.
Strong verbal and written communication skills

Salary:
£30,000.00-£40,000.00 per year

Benefits: