Customer Service Administrator - Crownhill, United Kingdom - Quality Personnel Services Limited

Tom O´Connor

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Tom O´Connor

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Description

Our client based in Crownhill are looking for an experienced Customer Service Assistant to join their small but busy team.


Main Job Tasks and Responsibilities

  • Key Role to help grow sales
  • Deal direct with customers
  • Work closely with field sales; prepare quotes and push aftermarket sales
  • Progress orders by working with all internal departments
  • Order Processing in Salesforce
  • Respond promptly to customer queries
  • Regular reporting to Management

Key Competencies

  • Communication skills verbal and written
  • Calm under pressure
  • Comfortable in international environment
  • Experience in handling customer enquiries

Education and Experience

  • Bachelors Degree or equivalent experience
  • Knowledge of SAP and Salesforce
  • Advantageous
  • Happy to train
  • Sales/Customer Service background
  • Ideally from Technical/Manufacturing background

_Quality Personnel__ acting as an Employment Agency & Business_
(rated as one of the top 3 Agencies in Milton Keynes for the 3rd year running)._

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