Customer Advisor - Cambridge, United Kingdom - B&Q
Description
About the role
Decorative Customer Advisor
Full time 39 hours per week and part time 16 hours per week
Permanent Contract
Shifts available full time Monday - Friday 1:00pm pm and part time Saturday 11:00am - 8:00pm - Sunday 9am - 6pm
£11.35 per hour (Inclusive of an £0.75 per hour, store specific location allowance)
We believe anyone can improve their home to make life better.
Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love.
Join us as a Customer Advisor and you'll be a big part of this.Key responsibilities
Join our Decorative team, and you'll do so much more than stack shelves. You'll become an expert. A trusted advisor. An inspiration as well as a guide.
The person who gets to know all kinds of customers and understand their home improvement projects, before opening their eyes to what's really possible.
Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great.
But truly great customer service will be your main aim.Required skills & experience
Happy to help, eager to learn and just a little bit obsessed with home improvement, you'll feel right at home with us.
You're great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more We also provide generous breaks to make sure you're refreshed and able to perform at your best.
As part of a great team, you'll be supported to grow and encouraged to explore new career directions within the business and the wider group.
And, because you'll be inspiring great things for our customers and the whole business, you'll do work worth caring about.
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