Customer Service Administrator - Witney, United Kingdom - NSF

NSF
NSF
Verified Company
Witney, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Are you a dedicated, customer focused administrator, looking for a new challenge in a global organisation?

Our Agriculture team audit and certify safety scheme standards related to produce and ornamental horticulture. We pride ourselves on our customer service and our integrity. We're growing fast, and that's where you come in


We are looking for a
Customer Service Administrator who will join the team in Long Hanborough, Oxfordshire in a hybrid capacity (split of working in the office and from home), to manage the pre-audit process.

This is a great opportunity for an experienced administrator who is looking to learn a new industry, and progress through a global company

Principal Accountabilities include, but are not limited to:

  • Managing the pre-audit processes for safety standards related to exported produce and ornamental horticulture
  • Communicating directly with clients and auditors
  • Ensure registrations are correctly completed and entered into client owned databases within designated timeframes
  • Ensure auditors are allocated work as efficiently as possible
  • Preparation of customer invoices and resolving queries
  • Liaise with staff at all levels, UK and International

QUALIFICATIONS

  • Experience in an administrative or customer service based role
  • Customer focused, taking pride in delivering great customer service
  • Experience of working in a similar position is preferred, but no previous experience in horticulture is required
  • Calm and confident approach when dealing with challenging situations
  • A high level of accuracy and attention to detail
  • A methodical and logical approach, with good problemsolving skills
  • Excellent written and verbal communication, organizational, and timemanagement skills

What NSF can offer you:


In this Customer Service Administrator role you will be part of a friendly and supportive Agriculture team who support the business across a wide range of related safety standards.

You will be joining a great team of hard-working individuals who will share their knowledge to quickly help you to become one of them, and progress up the career ladder in this global company.


This role also offers the flexibility for you to split your time between working in the office based in Long Hanborough, and working from home.


Job Types:
Full-time, Permanent


Benefits:


  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking
  • Referral programme
  • Sick pay
  • Work from home

Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in Witney


Reference ID:
Food.492
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