Performance & Insight Manager, Coutts - London, United Kingdom - eFinancialCareers

eFinancialCareers

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join us as a Performance & Insight Manager, Coutts

This influential role will see you using data insights and performance to influence management decisions and inform future strategies
You'll be part of the Coverage Delivery team, helping our management teams to track and understand our progress towards performance targets
The work that you do will allow us to better understand our customers and drive future developments to maximise value to our customers and business

What you'll do

As a Performance & Insight Manager, you'll be developing and managing a centralised source of insight which will increase our understanding of our customers needs and inform future change and development.

Along with this, you'll be developing, delivering andevolving a robust framework of performance controls to identify and drive service improvements and support future strategies.

Through the course of your work, you'll be:

Supporting the Head of Coverage to deliver targets and collaborating with the right people to deliver effectively on time
Leading on the delivery of strategic projects to drive the business forward
Making sure that there are continuous efficiency improvements in data collection, analysis and distribution to support reporting
Developing close working relationships with internal functions such as Data & Analytics, Finance and external providers to provide data
Identifying areas across channels where data is missing and driving actions to resolve the gaps
Proactively building your knowledge of performance and insight across the bank and industry to continuously improve and embed fitforpurpose controls

The skills you'll need
We're looking for someone with a detailed understanding of collating, interpreting and analysing performance data and information. You'll also have experience of analysing complex information, identifying gaps, problem-solving and using data to drive decisions.

In addition, you'll demonstrate:

Commercial and financial acumen with good product knowledge
Wealth and private banking experience
Strong communication and collaboration skills across all levels of an organisation with an ability to influence and bring together key stakeholders
Excellent organisational skills and the ability to deliver against tight deadlines