Box Office Supervisor - Edinburgh, United Kingdom - Edinburgh Science

Edinburgh Science

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Edinburgh Science Festival is recruiting for a Box Office Supervisor to join our team for the 2024 Festival.

About the role:

We are seeking a Box Office Supervisor for our upcoming Edinburgh Science Festival 2024.

This role is crucial in ensuring a smooth ticketing experience for our diverse range of events, providing outstanding customer service, and efficiently managing financial transactions.

You will be responsible for leading the box office team, overseeing operations during both pre-festival and festival periods, and ensuring effective management of booking lines and in-person sales and managing all customer ticketing enquiries from the website.

You'll collaborate with the Marketing and Communications Manager to implement and maintain our ticketing system, address customer service concerns, and oversee the box office sales team (approximately 5 people).

About you:

You are a dynamic individual with proven experience in customer service and team supervision.
Proficient in Microsoft Office, especially Excel, with excellent communication skills.
Experience in ticketing operations is essential, ideally in a Festival or live events environment.
Experience of using Spektrix software. is highly desirable.

This role has normal working hours but will require flexibility during the festival run in and live period, including some weekend working and unsocial hours.

How to apply:

Please note:

By the start of any employment with Edinburgh Science, you must have the right to work in the UK and documentary evidence to support this.

Interviews will be held
:
W/c 11 DECEMBER

Job Types:
Temporary, Full-time

Contract length: 4 months

Salary:
£12.45-£13.70 per hour

Expected hours:
No more than 35 per week

Benefits: