Customer Service Assistant - Southampton, United Kingdom - Vanguard Ventures
Description
Be part of something bigger, join a team that promotes a positive work culture and values ethical businesses. Vanguard Ventures is looking for a dedicated Customer Service Assistant to join their pro-active Events and Promotions team.YOUR ROLE
As a Customer Service and Events Assistant, you will be the face of the company and the brands we represent.
Engaging directly with the brands' customer audience, you will provide accurate information to potential and existing customers, and report regular Marketing research as feedback to our managers.
Our company culture's pride is to make everyone's day better.Most of all, you represent our company values and bring your real self to work every day.
YOUR RESPONSIBILITIES
You're a people person You use the systems we provide to engage with every customer to help them find exactly what they're looking for, and you do so with a "friends first" mindset.
You're passionate about excellence Guests come to you to educate them on service or product details and you are excited to make suggestions to fit their needs.
You can learn more skills Your skillset rocks no matter what area of the business you're in and you can easily move and develop between roles as needed.
You're an innovative problem solver Making your customers' day is your priority and you're able to proactively resolve any concerns while sticking to company policy.
You've got integrity You do the right thing and you always adhere to our policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work at flexible times to maximise brand exposure
You've worked in people oriented environments before. #practicemakesperfect
OUR TEAM LOVES VANGUARD VENTURES BECAUSE:
They work with real people - there's nothing like a proactive environment that promotes personal development and a friendly work place.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.They receive a dedicated professional mentor.
They participate in company competitions and contests for the chance to win exclusive prizes every week
Pay:
£29,000.00-£31,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location:
In person
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