Customer Service Executive - Kirkcaldy, United Kingdom - BMW Group Retail

BMW Group Retail

Verified Company

Kirkcaldy, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Arnold Clark Kirkcaldy is looking for a Customer Service Executive.

Your role
At Arnold Clark you'll be known as a Product Genius, but your role revolves around customer experience.

Our Product Geniuses are devoted to learning about our products so they can help our customers make the right choice when they buy a vehicle - they're our in-branch experts.

Day-to-day duties

Helping your branch with various marketing activities from snapping great stock images of our products to dreaming up inspiring content for our social media platforms.
Preparing the showroom and cars for the day ahead.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Providing relevant information and being there for our customers with all the answers.

Your profile

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience.

Essential skills:

You'll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you'll be responsible for ensuring an outstanding customer journey that's memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.

Rewards
Your skills will be rewarded with a competitive salary, training opportunities and excellent working conditions.

You'll also receive life assurance, sick pay cover, maternity & paternity packages, enhanced holiday package, private health care and generous employee discounts on new and used cars.

Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer
Arnold Clark Kirkcaldy

Location
Kirkcaldy

Salary
£24,000 plus benefits

Starts
18 May 2023

Closes
23 Jun 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service