Administrator - Northampton, United Kingdom - Mitie

Mitie

Verified Company

Northampton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Job objectives and Responsibilities**:

Support and maintain internal systems Supplier/Contractors Database (CASH for Windows), including database configuration support
Support 'Procurement' process
Support Subcontractor database on both COUPA and CASH
Support smooth process of Subcontractor PPMs, reactive and quoted works jobs
Monthly allocation of all PPMs to subcontractors
Support SLA process with all Subcontractors
Support with the management of Purchase administration for subcontractors
To ensure smooth processing of all subcontractor invoicing
Process and input data onto CASH for windows
Ad hoc duties assisting with Service desk, Procurement teams when required

Main Duties

Raising purchase orders to support regional subcontractor work on both COUPA and CASH
Monthly allocation of all subcontractor Preventative Maintenances, updating the database (CASH)
Liaising with subcontractors to ensure SLA's are known and met
Liaising with subcontractors to obtain correct certificates for all works
Updating the database (CASH) with dates, updates provided by Subcontractors
Ensuring where applicable services are booked via the correct contact/portal/shopping centre
Working alongside the above to make sure all relevant RAMs, Change Requests are sent to customers/3rd parties
Updating customer portals with relevant PPMs bookings or mitigations
Updating customer portals with relevant reactive works, mitigations to avoid penalties
Updating customers and liaising with Customer Service Coordinators from chasing updates
Updating purchase orders to correct value to avoid subcontractor invoice discrepancies
Supporting Key Account Managers & Regional Service Managers with information for meetings
Liasing with finance to ensure smooth process with payment for all subcontractors
Goods receipting PO's to avoid delays with subcontractor invoicing

Follow the Companies Business Management System to achieve 100% compliance

Person Specification

Team player who is capable of working autonomously in support of engineering teams and customer/supplier enquiries
Experience of working in a national technical service environment is preferred
Electronic security Systems awareness
Good communication and customer relationship skills
Enthusiasm in a customer focused environment
Emonstrate excellent communications and organisational abilities
Familiar with CASH for windows & SAP, or equivalent
Minimum three years office administration experience
Excellent verbal and written communications skills
A professional and proactive approach
Strong Microsoft Office skills in particular Word, Excel and Outlook

**Able to prioritise effectively and support multiple team members