Customer Service Administrator - Chelmsford, United Kingdom - Prime Appointments

Tom O´Connor

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Tom O´Connor

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Description

A dynamic technology & communications company in Chelmsford is looking to recruit a Customer Service Administrator working Monday - Thursday and a 5pm finish on a Friday (37.5 hours a week).

Paying £11.00 per hour and this is a temporary - permanent position starting asap.


This Customer Service Administrator would suit a confident, organised person with a keen interest in dealing with Customers and Technology.

Previous experience in a Customer Service role is required as you strive to deliver excellence to our growing customer base.


Key responsibilities include:


  • Build customer and supplier relationships
  • Dealing with courier companies in relation to customer orders
  • Dealing with phone enquiries in relation to customer orders and stock
  • Managing customer service inbox and ticketing systems
  • Processing Customer details on various customer portals

Skills Required:


  • Highly motivated team player with good interpersonal skills
  • Likes telephone work
  • Good communication skills, both written and verbal
  • Good punctuality and time management

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