Office Admin - Burntwood, United Kingdom - Drain Doctor Plumbing
2 weeks ago
Description
ADDITIONAL ROLE DUE TO EXPANSION
We have a great team, and we're looking for the right individual to add to our existing drainage super heroes.
PART TIME ROLE WITH A VIEW TO ADDITIONAL HOURS / FULL TIME IN THE FUTURE
Due to growth in the business we are looking to bolster the internal administration team.
Your job role is reporting directly to the Operations Manager, supporting the Customer Service Representative and Planning Administrator with critical operational functions and tasks within the business as well as to perform minor to moderately complex office work, answer phones, book appointments, dispatch engineers, and other customer and job related tasks.
This is an exciting role in a busy office environment. You will need to be dynamic and very organised, with good people skills.- Answer incoming calls
- Deal with job enquiries from customers and engineers
- Manage ongoing and open jobs
- Ordering / scheduling plant, materials & 3rd parties
- Follow up outstanding quotes
- Maintain / organise planned preventative maintenance
- Preparing jobs to progress to invoicing
- Assist with chasing / collecting payments
- Take out of hours calls and manage jobs on a rota basis to include weekends
- Holidays & sickness planning / recording on to internal systems
- Completion of technician run sheets
- Maintain training matrix and book relevant training
- Vehicle checks / servicing / MOTs etc
- Stationary management
- Incoming post / deliveries
Job Type:
Part-time
Part-time hours: 25 per week
Salary:
£9.50-£10.50 per hour
Benefits:
- Company pension
- Onsite parking
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Burntwood: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
Reference ID:
OFFICE ADMIN NOV 22
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