Head of Internal Comms - London, United Kingdom - Global Radio Services

Global Radio Services

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Head of Internal Comms & Culture

Reporting of the R
ole
This role will report in the Director, Talent Development & Culture

Overview of job

The Head of Internal Comms & Culture plays a pivotal role in fostering a positive and inclusive culture where all Globallers can thrive and do the best work of their career.

This role will set the agenda for our diversity and inclusion, internal communications and engagement strategies and partner with the business to deliver.

3 best things about the job

You'll lead a small but perfectly formed Comms & Engagement team who deliver all groupwide internal communications across the business, working with a variety of partners to inspire change and connect the dots
You'll influence our approach to Diversity & Inclusion across all areas of the business and affect real, positive change
You'll be in working with multiple business areas and stakeholders including senior leaders

Measures of success -

In the first few months, you would have:

Gained a good understanding of our approach to D&I, Internal Communications (IC) and Engagement
All existing D&I activity, to include our staff networks
Our comms and engagement tools
Our annual groupwide IC plan
Worked with the IC & Engagement Manager to develop plans and proposals for key IC initiatives
Worked with the D&I Manager to begin delivering our twoyear strategy providing regular updates to the Chief People Officer and working with functions on their specific goals
Met with all our IC, Engagement and D&I external partners to understand how they are currently supporting us onand what else they may be able to offer to enhance our offer

Responsibilities of the role
This role will oversee a team of 4, with two direct reports (D&I Manager and Internal Comms & Engagement Manager)

Strategy and Planning

Lead an ambitious and meaningful D&I strategy with clear priority focus areas and measurable goals
Oversee our approach to mental health and wellbeing
Lead employee engagement and listening at Global (including but not limited to our Brighter Engagement Survey), ensuring we have relevant mechanisms in place to listen to employees and respond to insights in a timely and meaningful way
Ensure effective delivery of engaging employee communications, in line with our tone of voice, to drive excellent, inspiring content and outcomes for Globallers
Manage and plan for any internal crisis communications

Culture Initiatives and Projects

Lead the team to define and deliver captivating content and formats for Global's quarterly all employee inperson Company Meetings and other significant company / leadership events
Develop and execute change communications for company transformation programmes
Work with the D&I Manager to oversee and collaborate with Global's employeeled networks and communities
Lead the team to define and deliver compelling communications and engagement strategies to support Global Goodness (including Media for Good, Global's Make Some Noise and D&I activities)

Reporting and Data

Ensure a data driven, measurable and targeted approach to D&I, ensuring we capture and monitor Global's D&I data across all areas sharing insights and updates to drive progress in compliance with data privacy laws
Embed ways to track progress against functional action plans and drive the necessary culture change to improve companywide engagement

Partner and Advisor

Work with senior stakeholders to create strong buyin, increase understanding and tackle D&I challenges specific to their teams
Be the goto person on Global's branding and messaging internally and externally, taking responsibility for our career pages and other media, ensuring strong alignment across all touch points and team
Collaborate with other members of the People & Culture team to ensure culture and interal comms are embedded in all areas of the employee experience
Promote and publicise the D&I work we do at Global, both internally and externally
Keep up to date with the latest developments and market best practice in engagement, internal comms and D&I

What you'll need

Proven experience in crisis communication and issues management
Proven experience in developing and delivering businesswide D&I strategies that drive behaviour change and have a positive cultural impact
Exceptional communication skills to include copywriting, public speaking and presenting to large internal and external audiences
A strong understanding of D&I best practice, including regulatory requirements
An aptitude for data and insights to drive change
Strong collaboration, influencing and senior stakeholder management
The ability to adapt to needs of business, demonstrate resilience and operate at pace in an everchanging business environment
Experience managing complex projects with multiple stakeholders
Ability to balance strategic projects with daytoday operatio