Operations Admin/ Scheduler - Great Malvern, United Kingdom - Hewett Recruitment

Hewett Recruitment
Hewett Recruitment
Verified Company
Great Malvern, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

The Operations Support Assistant job involves a variety of responsibilities and tasks related to providing administrative support to the business.

Here's a breakdown of the key responsibilities, accountabilities, and required skills for this role:


Key Responsibilities and Accountabilities:

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Software Usage: Utilize SimPRO for managing business operations and Xero for financial management.
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Work Scheduling: Schedule work for service care engineers and technicians.
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Quotations: Issue service care plan and calibration/repair quotations using SimPRO.
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Financial Data: Record financial data and input supplier invoices into SimPRO or XERO.
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Fleet Management: Assist in managing the company's vehicle fleet, including arranging servicing and repairs.
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Goods Handling: Process goods inwards, receive parcels, and distribute them to stores or the service area.
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Purchase Orders: Raise purchase orders in SimPRO and XERO, ensuring stock levels are checked, and liaising with suppliers.
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Marketing Data: Input marketing data into SimPRO from external databases and leads.
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Phone Calls: Answer telephone calls, direct calls to the relevant colleagues, take messages, and relay queries as needed.


Detailed Tasks:

The post holder will be responsible for specific tasks, including:

  • Using SimPRO for work management and quotation issuance.
  • Maintaining accurate records in SimPRO.
  • Receiving and handling phone calls.
  • Managing incoming parcels and invoices.
  • Recording financial data using Excel spreadsheets.
  • Vehicle servicing and maintenance, including mileage tracking.
  • Purchase order creation and stock take participation.
  • Parcel dispatch to customers and suppliers.
  • Inputting marketing data from external sources.

Skills Required:


  • Teamwork
  • Organisation
  • Communication
  • Good listening skills
  • Resilience
  • Professionalism, technical, and analytical skills
  • Time management
  • Meeting deadlines
  • Computer literacy
  • Commercial awareness

Education/Qualifications:


  • GCSE or equivalent in English, Mathematics, Business Studies

Experience Requirements:


  • Experience in using SimPRO and XERO is desirable but not essential.
Posted 28 November 2023

Salary £ £25000 per annum

LocationGreat Malvern

Job type Permanent

DisciplineCommercial

ReferenceHQ35626_

Contact NameJennie Lessemun

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Jennie Lessemun:


  • Jennie
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