Customer Services Administrator - Northampton, United Kingdom - Four Talent

Four Talent
Four Talent
Verified Company
Northampton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
£23,000 plus benefits


Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are working with a highly customer focused business based Moulton Park looking for their next top talent to join their growing business as a Customer Service Administrator, as they continue their mission to provide an exceptional member experience.


About the role:

In this role you'll be delivering an excellent customer experience and no day will be the same.

You'll be talking to a range of customers over the phone, handling queries, updating information, processing membership information and making changes on the company software; always ensuring administrative tasks are dealt with effectively.


To excel in this role you'll be:

  • Experienced in an Admin position or Customer Service environment
  • Proactive, flexible and organised.
  • Have excellent written and verbal communication skills, a great listener and be passionate about helping customers
  • Able to use your initiative and build professional relationships.
  • A great team player.
  • Confident working with Microsoft Office and great attention to detail and accuracy

What's in it for you?

Working with this business is rewarding in every sense as you'll receive full training, supportive colleagues and fantastic career opportunities to move around the organisation.

The environment has a real family feel, there is free onsite parking, great bus links and an excellent employer-contributed pension scheme, company events, and a truly great working environment for you to enjoy coming to work

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