Head of Cic - Dumfries and Galloway, United Kingdom - Morgan Philips Executive Search

Tom O´Connor

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Tom O´Connor

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Description

THE COMPANY:

A Global Manufacturing business with a genuine passion for the environment such that within 20yrs they will become Lifetime Carbon Neutral while still enhancing the sustainability of their products.


THE ROLE:


With responsibility for the North West Europe region, you will lead a team located across several countries - some travel required.

You will take ownership of the strategic priorities and turn them into a deliverable plan.


On a strategic level, you will collaborate with the NWE Region's Operational Management Team to identify commercial, optimization and digitalization potential across the region, while keeping the Customer experience at the heart of all you do.


Effectively turn data from dashboards and reporting tools into decisions and actions to drive a data led decision making culture.


You will act as a leadership role model in the business, create a best-in class standard for the Customer Interaction team through consistently acting with integrity, credibility, demonstrating constructive behaviours and have good insight into cultural different approaches across the region.


THE IDEAL PERSON:


You will ideally have a strong operational skillset with an ability to drive strategy while enjoying working in a process driven environment.

The ability to evidence success in leading leaders within a diverse customer service environment.


You can naturally and instinctively create a team culture which is open, honest, respectful and motivational, with a high focus and emphasis on actions, accountability and results.

Experience in remote management

Willingness to travel across your region both domestic and international


PACKAGE:

Attractive Salary

Performance related bonus

Market leading pension

Private Healthcare

Medical Cashback Scheme

Please note you will receive an automated response advising you that we have received your CV.


Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting.

We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa.

We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting.

Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings.


We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


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