Senior Control Officer - Hertfordshire, United Kingdom - Eden Brown Synergy

Tom O´Connor

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Tom O´Connor

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Description
Senior Control Officer


I am working with a Public Sector Organization based in East Hertfordshire District Council who are looking for experienced Senior Control Officer for 3 Months initially.

The role is full time, to start ASAP and paying £33,572 - £36,961. The role is in scope of IR35.


PURPOSE OF THE JOB


The Officer posts for Investigators, & Control Team have main responsibility for a specific area and discipline of the service.

However, post holders are expected to be able to provide cover for each other across all areas as required to meet the needs of the service


Responsibilities:


  • To actively encourage the takeup of available benefits, allowances and discounts
  • To identify possible irregularities in benefit claims and refer these cases to the Fraud Team
  • To assist with the development and implementation of new working methods and systems
Qualification and Experience

  • Numeracy skills, including the ability to manipulate numerical data
  • Excellent verbal and written communication skills, with a strong customer focus
  • IRRV technician or equivalent experience
Specialist Knowledge and Job Requirements

  • At least three year's relevant management experience in Revenues/Benefits
  • Experience in a similar environment
  • Experience of using Revenues and Housing/ Council Tax Benefit software
  • Ability to relay complex information clearly in relation to Benefits, Council Tax and Non-Domestic Rates verbally and in writing
This job description is not an exhaustive list of all the duties and responsibilities of the post. It may be changed in the light of experience and departmental needs of the service.

Regards,

Rhitul Prajapati

Eden Brown Synergy is an equal opportunities employer.

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