Learning and Teaching Support Administrative - Glasgow, United Kingdom - University of Glasgow

University of Glasgow
University of Glasgow
Verified Company
Glasgow, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Purpose

Act as first point of contact on the School of Engineering's Teaching Office reception desk providing comprehensive administrative support to the school's academic and administrative staff as well as to undergraduate and postgraduate Engineering students.

Be responsible for maintaining key systems within the School of Engineering Teaching Office related to teaching and quality assurance.


Main Duties and Responsibilities

  • To act as a first point of contact at reception in a busy teaching office for staff, students and internal/external customers, communicating efficiently, effectively and courteously.
  • Provide administrative support to student conduct cases including logging of cases, liaison with the Senate office and clerking of School conduct meetings.
  • Provision of administrative support to disciplines in the School of Engineering. Provide administrative support (clerk) to key discipline committees e.g. discipline meeting and staff student liaison committee meetings, making use of University systems (such as Sharepoint) for the management of committee paperwork. Production of accurate minutes from these meetings. Administrative support for Q.A. activities within discipline including processing of changes to course and programme approval documentation, preparation of documentation for accreditation.
  • Administration of examinations including preparation of exam papers ensuring the moderation process is followed. Clerk to the Board of Examiners. Liaise with the external examiner and prepare all information required by him/her for pre-exam board scrutiny. Design and processing of Teleform exam scripts. Publication of results.
  • Archiving of examination materials in accordance with the University retention plan.
  • Provide general office duties e.g. maintaining office equipment, responsibility for the upkeep of notices and maintenance of stationery stores. Identify and contribute to the implementation of new office procedures to continually improve office systems.
  • Monitor and approve all local room bookings with the School of Engineering.
  • Undertake any other duties as directed by the Head of the Teaching Office.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:


A1 Either:
Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role


Or:

Scottish Credit and Qualification Framework level 5 or 6 (National 5 or 6, Scottish Vocational Qualification level 2 or 3) or equivalent, and experience of personal development in a similar role.

-
Desirable:B1 Knowledge of University systems and Higher Education procedures.


Skills

Essential:

C1 Proven excellent administrative skills.
C3 Ability to work under pressure, and prioritise a busy workload responding to changing priorities as appropriate whilst maintaining a high standard of customer service
C4 Ability to use own initiative and be pro-active in planning ahead.
C5 Ability to work under mínimal supervision as well as working as part of an extended team.
C6 Deal with confidential and sensitive matters with tact and discretion.
C7 Excellent attention to detail (e.g. accuracy and precision in data entry)
C8 Flexibility and willingness to adapt to change.
C9 Proven analytical, problem solving skills.


Desirable:

D1 Commitment to continuous personal improvement.


Experience

Essential:

E1 Sufficient relevant work experience preferably within Higher Education


Desirable:

F1 Experience of using My Campus or other student records system
F2 Teaching administration experience


Terms and Conditions
Salary will be Grade 4, £22,681 - £25,138 per annum pro rata.
This post is part-time (17.5 hours per week), and open ended.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

3 A flexible approach to working.
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