Letting Negotiator - Edinburgh, United Kingdom - Umega

Umega

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for an upbeat, energetic and outgoing people-person who has an amazing ability to build rapport and loves meeting a variety of people on a daily basis.

If you thrive in a fast-paced environment, strive for outstanding performance at every turn and see challenge as a chance to shine, then read on for more information about this fantastic opportunity to join our stellar Letting Negotiation Team at Edinburgh's most exciting letting agent

Throughout 2023 (and beyond), we've got ambitious plans for our well-established and still growing business.

We have a phenomenal team, an incredible culture and high standards, and we're now looking for more talented and motivated people-focused-people to join our award-winning team.

We're not your average business. We do things differently; we work hard, but we have fun while we're doing it. We're bold and playful but we always act with integrity and acknowledge our mistakes.

We're ambitious and unafraid - we try new things, we innovate, and whatever the outcomes we'll enjoy the learning journey and make the most of the ride.

We also put people at the heart of all we do; that goes for our customers and our team.

Being knowledgeable, empathetic, and super-responsive to the needs of our customers is the basis for everything we do across our Lettings, Estate Agency and Home Repairs teams.

We build trust by acting with care and integrity, and honoring our commitments at every turn.

If you can get behind our ethos of Homes not Housing, People not Property, and truly embody this in everything you do then you're going to love it here.

THE ROLE:

In this role you will be fully responsible for managing properties while they're being advertised for rent.

You will be taking care of everything related to the proactive marketing and tenancy negotiation for the properties allocated to you - this includes preparing and listing properties on the market, managing prospective tenant enquiries, arranging and carrying out viewings, providing regular quality feedback to customers, managing rental offers, and negotiating tenancy details to secure a let.

You'll be expected to keep on top of your workload and manage your time effectively, monitor interest and feedback for your properties, manage expectations of owners, tenants and colleagues, and make sound decisions about the best course of action for the properties and customers you're responsible for.

We work hard to provide the best service for everyone whether they're a new or current landlord or tenant, and this role offers a great opportunity to play a key part in helping people find their new home.

In this role you'll also work closely with a variety of other teams within our business to ensure the best possible service to customers and colleagues alike.

In a busy and growing business like ours, there will be opportunities to learn, grow and progress your career within this role and beyond.

Our team work in a hybrid setup with some office working, and some home-working.

Due to the nature of this role, you will also be undertaking mobile working duties when visiting our properties throughout Edinburgh and The Lothians, therefore a valid driving license is essential.

We have a fleet of company pool cars, so you're not required to use or own your own vehicle.

RESPONSIBILITIES:

Managing properties during the marketing period;

Accurately listing properties on the market
Managing potential tenant interest and enquiries
Booking and conducting viewings efficiently and effectively
Managing the marketing process to ensure your properties are let within good timescales

Negotiating tenancies;

Provisionally vetting potential tenants
Handling offers to let in a timely manner
Negotiating lease terms with between all parties

WE ARE LOOKING FOR:

Exceptional customer service skills proven experience is essential (minimum 2 years' relevant experience)
A great team player, and a confident solo worker
Ability to multitask and thrive in a busy environment while maintaining a high level of attention to detail
Confidence dealing with a wide variety of people and situations thinking on your feet to solve problems quickly
A selfstarter with a proactive approach to your own development
A full, clean UK driving license is essential
Someone who loves company culture. At Umega it's our service and our culture that sets us apart. We truly believe in all our staff, and we ensure they are well equipped, supported, trained and developed to succeed in the heart of our business.
A strong passion to grow, learn, and continuously improve.
You to be officebased some of the time at our HQ in Quartermile (we operate a hybrid working setup)

WHO WE ARE:

Umega is a forward-thinking, fast-growing, busy and exciting property business. We hold high standards and work in a way that means our clients love dealing with us. We provide a great workplace and you'll love coming to