Current jobs related to Customer Services Advisor - Ipswich - Ipswich Borough Council
-
Customer Service Advisor
1 month ago
Only for registered members Ipswich £20,000 - £25,000 (GBP) per yearTennial Personnel are seeking a proactive and customer-focused Customer Service Advisor to join our clients team based in Ipswich. · Provide outstanding customer service to clients and visitors in person, by phone, and via email. · Accurately process and maintain customer records ...
-
Senior Service Advisor
3 days ago
Only for registered members Ipswich £32,000 - £40,000 (GBP) per yearDrive Motor Retail is one of the UK's most successful automotive dealer groups, representing multiple leading brands. We provide an exceptional working environment and invest in the continuous development of our team members. · Greet customers and handle service enquiries both in ...
-
Customer Service Advisor
1 month ago
Only for registered members Ipswich, England £40,000 - £60,000 (GBP) per yearJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we va ...
-
Customer Service Advisor
1 month ago
Only for registered members Ipswich £20,000 - £35,000 (GBP) per yearJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. · Respond promptly and professionally to customer inquiries via phone and email, ensuring their satisfaction and resolving ...
-
Customer Service Advisor
1 day ago
Only for registered members Ipswich £15,000 - £25,000 (GBP) per yearTennial Personnel are seeking a motivated and detail-oriented Customer Service Advisor to join our clients team in Ipswich. This is a permanent, part-time position working 20 hours per week, with flexible scheduling available between Monday and Friday. · Oversee car park operatio ...
-
Customer Service Advisor
4 weeks ago
Only for registered members Ipswich Full time £25,000 - £35,000 (GBP) per yearJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. · Accurately recording cus ...
-
Customer Service Advisor
1 month ago
Only for registered members Ipswich IP PN £25,000 - £40,000 (GBP) per yearJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. · Respond promptly and pro ...
-
Customer Service Advisor
2 days ago
Only for registered members Ipswich £20,000 - £30,000 (GBP) per yearWe're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and indiv ...
-
Customer Service Advisor
6 days ago
Only for registered members Ipswich £25,000 - £35,000 (GBP) per yearAs a Customer Service Advisor, you will be responsible for providing exceptional customer service to our customers and handling their insurance claims inquiries. You will work in our Ipswich office, Monday to Friday, 9am-5:30pm. We offer a competitive salary, great teams, and exc ...
-
Customer Service Advisor
1 week ago
Only for registered members Ipswich Full time £20,000 - £40,000 (GBP) per yearWe're seeking a Customer Service Advisor to join our team in Ipswich. You'll be responsible for delivering exceptional customer service to our policy holders, acting as their first point of contact to help them get back on the road as soon as possible. · Reviewing and confirming ...
-
Customer Service Advisor
4 weeks ago
Only for registered members Ipswich Full time £20,000 - £35,000 (GBP) per yearJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we va ...
-
Customer Service Advisor
3 weeks ago
Only for registered members Ipswich Full time £20,000 - £35,000 (GBP) per yearJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we va ...
-
Customer Service Advisor
1 day ago
Only for registered members Ipswich IP DE £268,830 - £293,410 (GBP) per yearWe have an excellent opportunity to join our Customer Service team as a Customer Service Advisor. Your day will be varied, and you will be predominantly helping in the day-to-day management of car parks which are managed by Ipserv. This will consist of reviewing and processing Au ...
-
Customer Service Advisor
3 days ago
Only for registered members Ipswich IP PN £25,000 - £40,000 (GBP) per yearWe're a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and indiv ...
-
Customer Service Advisor
1 month ago
Only for registered members Ipswich £20,000 - £25,000 (GBP) per yearTo provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling. · Answering the telephone and signing off calls in accordance with WNS' agreed proc ...
-
Customer Service Advisor
1 week ago
Only for registered members Ipswich £20,000 - £30,000 (GBP) per yearWe're looking for individuals with a 'Know You Can' mindset to join our customer service team. You'll be the face of AXA Health, providing excellent customer service and support to our members. · ...
-
Customer Service Advisor
1 month ago
Only for registered members Bournemouth £29,159 (GBP) per yearAre you someone with a passion for health and wellbeing who cares about making people feel good? Our customer service colleagues are the face of AXA Health, and we're expanding our remarkable team. Here at AXA Health, we're looking for individuals with a 'Know You Can' mindset. S ...
-
Customer Service Advisor
6 days ago
Only for registered members Ipswich Full time £25,000 - £35,000 (GBP) per yearAre you motivated by helping people and delivering excellent customer service? · As a Customer Service Advisor, you'll be responsible for providing exceptional customer service to our customers and handling their insurance claims inquiries. · ...
-
Customer Services Advisor
4 weeks ago
Only for registered members Ipswich Full time £26,824 - £29,540 (GBP)Fast paced, growing service. Putting customers at the heart of everything we do and getting it right first time is our priority. · Provide high standards of customer service, responding to, and resolving a wide range of enquiries as the first point of contact by telephone. · Some ...
-
Customer Service Advisor
6 days ago
Only for registered members Ipswich Part time £15,000 - £25,000 (GBP) per yearWe are seeking a Customer Service Advisor to provide excellent customer service to our clients, answering telephone calls and dealing with claims in a timely and professional manner. · Answering the telephone and signing off calls in accordance with WNS' agreed procedures · Handl ...
-
Customer Service Advisor
4 weeks ago
Only for registered members Ipswich, Suffolk £20,000 - £25,000 (GBP) per yearProviding high standards of customer service, responding to, and resolving a wide range of enquiries as the first point of contact by telephone. · Providing high standards of customer service · Responding to, and resolving a wide range of enquiries · Demonstrating a proven track ...
Customer Services Advisor - Ipswich - Ipswich Borough Council
Description
Address: Ipswich Borough Council, Ipswich, Suffolk IP1 2DE
Salary: £26,824 - £29,540 per annum
Hours: 37 hours per week, 8.30 am to 5 pm, Monday to Friday
Contract: Fixed Term until 31 March 2026
Reference: 0375
Ipswich Borough Council's Customer Services Team is a fast paced, growing service. Putting customers at the heart of everything we do and getting it right first time is our priority.
Day to day
Working in our busy contact centre you will be required to provide high standards of customer service, responding to, and resolving a wide range of enquiries as the first point of contact by telephone. Some email and face to face customer interaction may also be required.
About you
You must demonstrate a proven track record in front line customer services, and possess excellent communication, problem solving skills and enjoy working with members of public. You will have mathematics and English GCSEs at pass level or NVQ level 1 in Customer Care, excellent knowledge of MS Outlook, the internet or similar software.
You will need excellent telephony and IT skills and the ability to communicate detailed information and promote self-service to customers. You will be passionate about getting it right first and provide a prompt, courteous and knowledgeable service.
You will be required to work within a shift pattern covering the operational hours of 8.30 am to 5 pm, Monday to Friday.
This post is offered on a fixed term basis to 31 March 2026.
This is a hybrid working role, after you have completed your training (with a minimum of 2 days per week working in the office).
As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, hybrid working opportunities, Employee Assistance Programme, and the opportunity to work with great colleagues.
What you can expect from us
We offer a comprehensive training package, including one to one training, ongoing development, and support. You will be part of busy and target driven contact environment, delivering excellent customer service on behalf of Ipswich Borough Council.
How to apply
Please read the Job Description and Person Specification (pdf)
Please feel free to contact the HR team by emailing:
To find out more, please visit our website (Ipswich Borough Council)
Please note CVs are not accepted. DBS clearance is required for this role.
Closing date 17 September 2025.
Interview date: 24 September 2025.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
-
Customer Service Advisor
Only for registered members Ipswich
-
Senior Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich, England
-
Customer Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Full time Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich IP PN
-
Customer Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Full time Only for registered members Ipswich
-
Customer Service Advisor
Full time Only for registered members Ipswich
-
Customer Service Advisor
Full time Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich IP DE
-
Customer Service Advisor
Only for registered members Ipswich IP PN
-
Customer Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Bournemouth
-
Customer Service Advisor
Full time Only for registered members Ipswich
-
Customer Services Advisor
Full time Only for registered members Ipswich
-
Customer Service Advisor
Part time Only for registered members Ipswich
-
Customer Service Advisor
Only for registered members Ipswich, Suffolk