Performance Customer Services Administrator - Coulport, United Kingdom - Babcock International

Babcock International
Babcock International
Verified Company
Coulport, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Performance Customer Services Administrator:


  • Location: Faslane, Coulport, Clyde, Glas, GB, G84 8HL
  • Onsite or Hybrid: Hybrid

Job Title:
Performance Customer Services Administrator

Location:
Faslane, Helensburgh

Compensation:
£23,803.00

Role Type:
Full time / Permanent

Role ID:
SF49941
***At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Performance Customer Services Administrator at Faslane, Helensburgh


The role

As a Performance Customer Services Administrator you'll have a role that's out of the ordinary where you'll ensure the requirements of all customer service operations are effectively and efficiently achieved.

Day to day, you'll assist the Customer Service Supervisor in maximising the utilisation of all the section's resource. Ensuring that all tasks are carried out in accordance with the company's cost, time and quality requirements.

  • Implementing the Company Safety, Quality and Environmental policies in the Customer Services area of the business ensuring that assessments of risks are carried out which lead to safe working attitudes and practices.
  • Producing maintenance and reactive work orders for Maintenance teams within HMNB Clyde, ensuring they are accurate and in date for the task, liaising with the Planning teams as required.
  • Processing completed maintenance and reactive work orders into the ERP system, measuring and monitoring compliance from Babcock Maintenance Teams in accordance with standards.
  • Providing general administrative support to existing site processes within the infrastructure organisation. Perform ad hoc duties in line with and in support of departmental objectives

Essential experience of the Performance Customer Services Administrator

  • You should have knowledge of Ms Office and experience of IFS would be advantageous.
We offer hybrid working within this role.


Our Benefits

  • Generous holiday allowance
  • Matched contribution pension scheme, with life assurance
  • Employee share scheme
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10 days special paid leave
  • Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

For the full extensive Benefits package please visit our Careers pages.


Babcock International
For over 130 years Babcock International have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.


Closing date: 05/05/2023
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