Credit Controller - Birmingham, United Kingdom - Ishida Europe Ltd

Ishida Europe Ltd

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job no: 494807

Work type: Full time
Location: Woodgate, Birmingham, United Kingdom
Categories: Finance, AccountingMain Purpose of the role

To work as part of the Credit Control team being responsible for pro-actively chasing outstanding customer debt.

The role will involve dealing with both internal and external customers and provides an important support function in supporting the Business's objective of retaining its Contract Base and maximising Cash Flow.

In a target driven collection department this is a pressured environment that will suit someone who can work to and meet deadlines.

Primary Responsibilities

Take full responsibility for a designated set of customer sales ledger accounts.
To maintain and improve the current aging of the Sales Ledger.
Be proactive in realising issues that will potentially prevent customers paying before debt becomes overdue.
Attending query and billing meetings as and when required
Receive incoming telephone calls from internal & external customers, ensuring their needs are dealt with promptly.
To liaise with other departments to resolve issues as required.
To update the company database and maintain status reports.
To produce financial reports as and when required
To provide an outstanding level of customer service and to develop longterm customer relationships to maximise the cash flow potential.

What skills are we looking for?

To be successful in this role you must have membership of the CICM, previous credit control experience, good attention to detail, must be IT Literate, have excellent problem solving skills, have good time management, must be able to achieve targets with limited supervision, have the ability to work as part of a team and individually, able to identify and develop existing systems, must be able to converse with internal and external customers and able to review and interpret complex data.

You must have excellent communications skills, excellent telephone manner, able to prioritise workload and deadlines, able to work under pressure, must be flexible and able to adopt new working practices.

Advertised: 20 Feb 2023 GMT Standard Time
Applications close: 30 Apr 2023 GMT Daylight Time